Here’s a test for you to hone your skills on.
A genealogist comes into the Family History Library in Salt Lake City dragging a two-wheel dolly with two bankers boxes held on with bungi cords, sets up at a table and pulls files to work on. Its true. I saw this with my own eyes!
Another time I visited the Family History Library I spotted this woman entering the facility toting a very large canvas sack bulging with files, on the side of this well used tote were the words, “Genealogy is my Bag”. She heaved it up on a table, sat down and like the banker box genealogist began pulling files.
You are the educator. You see the training needs. Tell me about two or three training needs this sort of behavior indicates. How in general terms would you help this genealogist?