I’ve been tinkering with my program evaluation form to see what what could be simplified, added, removed etc. The purpose of the evaluation form is to provide feedback to me the speaker concerning a variety of factors impacting on my effectiveness. I am thinking about changing the rating scale questions to something like this:
“On a 10 –1 scale (10 high, 1 low) I would rate …
… the speaker as ___ because _____________________________________________ …the content as ___ because ____________________________________________ and the delivery as ___ because ____________________________________________”
I recently included an open ended question, “What would you tell a friend about this program?” My intent was to gather some great compliments. It backfired. I go a lot of responses like “Yes” which is a less-than-meaningful answer.
What got results was the “Other Comments?” space where there were many useful suggestions and praise.
I will be adding another section. “If you have a question that we did not resolve today, please write it here along with your name and email address, and I’ll try to answer it shortly.”. This worked so well for two of my appearances in March, I think its a winner.
I am also toying with the idea of a monthly e-based newsletter for those attending my lectures, so will add a line that says, “if you are interested in receiving Ken’s monthly e-mail newsletter, just add your name and email address below.” However, I havebeen usingthis which also seems to work, "If you would be interested in receiving notices of our future genealogy education opportunities please add your name and email address below."
When I get it done, i'll test it out again and share it with you. Meanwhile, what do you think?